Privacy Policy

Data Controller: Mutual Benefit Premier Properties Ltd

RC Number: 9163458

Address: Janbulo 2nd Gate, Gwarzo Road, Kano State, Nigeria

Email: support@mbpproperties.com

Phone: +234 707 422 2284

We process your personal data in accordance with the Nigeria Data Protection Regulation (NDPR) 2019 and other applicable Nigerian data protection laws.

We collect the following categories of personal data:

Identity Data: Full name, date of birth, gender, nationality, government-issued identification (NIN, BVN, Voter's Card, International Passport)

Contact Data: Email address, phone number, residential address, postal address

Account Data: Username, password (hashed), account preferences, communication settings

Property Data: Property preferences, search history, saved properties, listing details, property photographs

Financial Data: Payment history, transaction records, bank account details (for agents), Easy Buy installment records

Communication Data: Messages sent through the Platform, inquiry details, feedback and reviews

Technical Data: IP address, browser type, device information, operating system, cookies, usage analytics

Location Data: GPS location (with consent), property location data, area preferences

We use your personal data for the following purposes:

• Providing and maintaining the Platform services
• Processing property inquiries and transactions
• Verifying user identity and preventing fraud
• Facilitating communication between buyers, sellers, landlords, tenants, and agents
• Processing payments and managing Easy Buy installment plans
• Sending transactional communications (reservations, confirmations, updates)
• Improving our services and user experience
• Complying with legal obligations and regulatory requirements
• Sending marketing communications (with your consent)
• Analyzing usage patterns to improve Platform performance

Under the Nigeria Data Protection Regulation (NDPR), we process your data based on:

• Contractual Necessity: Processing required to fulfill our contract with you (account services, transactions)
• Legitimate Interest: Processing for our legitimate business interests (fraud prevention, service improvement)
• Legal Obligation: Processing required by Nigerian law (tax records, anti-money laundering)
• Consent: Processing based on your explicit consent (marketing, location data, cookies)

We may share your personal data with:

• Property Agents: To facilitate property inquiries and transactions
• Property Owners/Landlords: To process tenancy applications and agreements
• Payment Processors: To process transactions securely (Paystack, bank transfers)
• Legal Authorities: When required by Nigerian law or court orders
• Service Providers: Trusted third parties who assist in Platform operations (hosting, analytics, email delivery)

We do not sell your personal data to third parties for marketing purposes.

We retain your personal data for the following periods:

• Account Data: Duration of your account plus 3 years after deletion
• Transaction Records: 7 years as required by Nigerian tax law
• Property Listings: Until removed by the listing owner plus 1 year
• Communication Data: 2 years from the last interaction
• Technical Data: 1 year from collection

Under the Nigeria Data Protection Regulation, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restriction: Request limitation of data processing
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing based on legitimate interest
• Right to Withdraw Consent: Withdraw consent for consent-based processing

To exercise these rights, contact us at support@mbpproperties.com. We will respond within 30 days of receiving your request.

We implement industry-standard security measures to protect your personal data:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure server infrastructure with access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection practices
• Incident response procedures for data breaches

While we strive to protect your data, no electronic storage method is 100% secure. We encourage you to use strong passwords and enable two-factor authentication when available.

We use the following types of cookies:

• Essential Cookies: Required for Platform functionality (authentication, session management)
• Analytics Cookies: Help us understand how users interact with the Platform (Google Analytics)
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for targeted advertising (with your consent)

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect Platform functionality.

Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately at support@mbpproperties.com.

Your personal data is primarily stored and processed in Nigeria. If we transfer data outside Nigeria, we ensure appropriate safeguards are in place as required by the NDPR, including:

• Standard contractual clauses
• Data processing agreements with third-party providers
• Compliance with applicable data protection laws

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal data.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through:

• Email notifications to registered users
• Prominent notices on the Platform
• Updated "Last Updated" date at the top of this policy

Continued use of the Platform after changes constitutes acceptance of the updated policy.

For questions about this Privacy Policy or to exercise your data protection rights, contact us at:

Data Protection Officer
Mutual Benefit Premier Properties Ltd
Janbulo 2nd Gate, Gwarzo Road, Kano State, Nigeria
Email: support@mbpproperties.com
Phone: +234 707 422 2284

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC). You can contact them at:

Nigeria Data Protection Commission
Website: https://ndpc.gov.ng
Email: info@ndpc.gov.ng